Your privacy is not a secondary concern at rk5. This document transparently explains how we collect, store, use, and protect your personal data — with no hidden clauses and no deliberately confusing language.
This Privacy Policy applies to all services operated by rk5 through the site rk5.onl and the official rk5 mobile app. This document outlines our commitment to protecting the personal information of every Member who uses our platform.
Rk5 understands that trust is never automatic — especially when it comes to personal data. That is why we built a privacy system that not only meets technical standards, but is also clearly understandable to everyday users without any legal or technical background.
This Privacy Policy should be read in conjunction with Terms & Conditions rk5, which is a supplementary document and both are equally legally binding. By registering and using rk5 services, you confirm that you have read and agreed to this Privacy Policy.
Rk5 collects only the data necessary to deliver a secure, personalized, and fully functional service. Nothing more, nothing less. Below are the categories of data we collect and the reasons why:
Identity & Contact Data
Information you provide when registering:
This data is used for identity verification, account management, and to ensure that only individuals aged 18 and above can access the service.
Financial & Transaction Data
Important note: rk5 does not store credit or debit card numbers directly. Card transactions are processed entirely by licensed payment gateways that maintain their own security certifications.
Technical & Usage Data
Technical data is collected automatically when you use the platform. This information is used to detect abnormal activity, prevent fraud, and improve service performance.
The data rk5 collects is used strictly for the following purposes. Any use beyond this list requires explicit consent from the Member concerned:
| Purpose of Use | Data Used | Legal Basis |
|---|---|---|
| Identity verification (KYC) | Name, date of birth, ID card photo | Legal obligation |
| Transaction processing | Account details, transaction history | Contract fulfillment |
| Fraud prevention | IP, activity logs, device data | Legitimate interests |
| Customer support | Email, phone, account history | Contract fulfillment |
| Service notifications | Email, phone number | Legitimate interests |
| Promotional offers | Email (with consent) | Member Consent |
All member data is stored on servers located in high-security data center facilities. Access to production servers is strictly limited to authorized technical personnel, with an audit log system that records every access.
Technical measures we implement to protect your data:
Rk5 retains Member data for as long as the account remains active and for a defined period after account closure in accordance with applicable legal obligations. Data that is no longer needed will be securely deleted using non-recoverable deletion methods.
Rk5 does not sell, rent, or trade Members' personal data to any third party for marketing or commercial purposes. Member data is only shared in the following limited circumstances:
Every third-party partner that receives member data is bound by a data processing agreement requiring them to maintain the confidentiality and security of the information received, and prohibiting its use for any purpose beyond what has been agreed.
Rk5 uses cookies and similar technologies to enhance the user experience, maintain session security, and understand how the platform is used. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may significantly affect platform functionality.
As an rk5 member, you have full rights over your personal data. rk5 respects and facilitates the exercise of the following rights:
You have the right to request a complete copy of the personal data we hold about you at any time.
If the stored data is inaccurate or outdated, you may request a correction or update at any time.
You may request the deletion of your personal data, except for data that must be retained to fulfill legal obligations.
Under certain conditions, you may request that we restrict how we process your data.
You have the right to receive your data in a machine-readable format for transfer to another service.
You may opt out of having your data used for non-essential marketing or analytics purposes.
To exercise any of the above rights, contact the rk5 customer support team via live chat. All requests will be processed within a reasonable timeframe — generally no more than 7 business days.
Rk5 does not permit individuals under the age of 18 to register or use the platform's services. This is not merely a formal policy — it is a firm boundary we actively enforce through age verification during registration and strict KYC identity verification.
If rk5 discovers that data from individuals under the age of 18 has been inadvertently collected, we will immediately delete that data and close the associated account. If you become aware of an account suspected to belong to an underage user, please report it to our support team right away.
Rk5 may update this Privacy Policy from time to time to reflect changes in our data management practices, technology, or applicable regulatory requirements. All updates will be published on this page with a clear revision date.
For material changes — those that significantly affect how we handle Member data — rk5 will send a notification via email or in-app notice before the changes take effect.
Continued use of rk5 services after a policy update is published constitutes acceptance of the changes. If you do not agree with the changes made, you have the right to close your account and request data deletion in accordance with the procedures outlined in the Member Rights section.
If you have questions, concerns, or wish to exercise your rights regarding your personal data, the rk5 team is ready to assist. There are several ways to reach us:
We are committed to responding to all privacy-related requests within 3 business days. For data deletion or full data access requests, the process generally takes 5–7 business days to complete.
Six technical and operational pillars underpinning the rk5 data protection system
All data transmitted between your device and rk5 servers is protected with 256-bit SSL encryption — the same standard used by international banking institutions.
Your personal data is not a commodity at rk5. We do not sell, rent, or trade Member information to third parties for any marketing purpose.
You can access, update, restrict, or delete your personal data at any time. rk5 ensures these procedures are straightforward and responsive.
The rk5 infrastructure undergoes regular security testing by independent third parties — including penetration testing — to ensure no vulnerabilities are overlooked.
Rk5's security monitoring system operates 24/7 — automatically detecting unauthorized access, suspicious activity, and potential data breaches in real time.
The principle of data minimization is strictly applied — rk5 only collects data that is genuinely necessary for operations and securely removes data that is no longer relevant.
Read other policy documents that complement the rk5 Privacy Policy
Rk5 has built a robust data protection system so you can focus on what matters — enjoying your favorite games without worrying about privacy.